Terms Of Service

These Terms of Service (“Terms”) govern your access to and use of zelvoria.store (the “Site”) and any purchases made through Zelvoria Cookware (“Company,” “we,” “us,” or “our”).

By using this Site, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. ELIGIBILITY & USER RESPONSIBILITIES

  • You must be at least the age of majority in your jurisdiction to use this Site.

  • You agree to provide accurate and complete information when placing orders.

  • You are responsible for maintaining the confidentiality of your account information.

2. USE OF THE WEBSITE

You agree not to:

  • Use the Site for unlawful purposes

  • Violate any applicable laws or regulations

  • Infringe upon intellectual property rights

  • Transmit malware, viruses, or harmful code

  • Attempt unauthorized access to our systems

We reserve the right to suspend or terminate access for violations.

3. PRODUCTS & AVAILABILITY

  • All products are subject to availability.

  • We reserve the right to limit quantities, discontinue products, or change product details without notice.

  • Product descriptions and images are provided for reference only and may vary slightly.

4. PRICING & PAYMENTS

  • All prices are listed in U.S. Dollars (USD).

  • Prices may change at any time without notice.

  • We reserve the right to correct pricing or typographical errors.

  • Payments are securely processed by third-party providers.

5. ORDER ACCEPTANCE & CANCELLATION

  • Order confirmation does not guarantee acceptance.

  • We reserve the right to cancel or refuse orders for any reason, including suspected fraud or errors.

  • If payment has been processed for a canceled order, a refund will be issued.

6. SHIPPING & DELIVERY

  • We offer FREE SHIPPING within the United States only.

  • Processing time: 3–4 business days

  • Shipping time: 5–6 business days

  • Delivery times are estimates and not guaranteed.

7. RETURNS, EXCHANGES & REFUNDS

  • Returns are accepted within 7 days of delivery.

  • Exchanges are accepted within 10 days of delivery.

  • Approved refunds are processed within 5–10 business days.

  • Please review our Return & Refund Policy for full details.

8. INTELLECTUAL PROPERTY

All content on this Site, including text, images, logos, graphics, and designs, is the property of Zelvoria Cookware and is protected by intellectual property laws. Unauthorized use is strictly prohibited.

9. DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available,” without warranties of any kind, either express or implied.

10. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Zelvoria Cookware shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Site or products.

11. INDEMNIFICATION

You agree to indemnify and hold harmless Zelvoria Cookware, its owners, employees, and affiliates from any claims arising from your violation of these Terms.

12. GOVERNING LAW

These Terms are governed by the laws of the United States and the State of Florida, without regard to conflict of law principles.

13. CHANGES TO TERMS

We reserve the right to update these Terms at any time. Continued use of the Site constitutes acceptance of any changes.

14. CONTACT INFORMATION

Zelvoria Cookware
Phone: 518-782-6702
Email: contact@zelvoria.store
Address: 1361 S Federal Hwy, Apt 108, Boca Raton, FL 33432, United States